Free Shipping US orders over $100

          Please consider the fact that we hand-dye all of our yarns in small batches.  Many variables can change the end result of the color in subtle ways even if we use the exact method and recipe.  We will never ship a yarn that has not met with our high standards for color and quality.  We will never rush your order out the door if it is not perfect to our standards.  
  • Sale items (any discounted) or wound yarns are non-refundable, non-exchangeable.

  •  Unused yarn in its original condition and packaging may be exchanged or refunded within 15 days of the dated invoice ONLY with pre-approval from Desert Bloom Yarns via an email.  Please print the Return Authorization email and include it in the return package.

 

  • Refunds will be issued for the full invoice amount minus shipping costs.  Shipping costs will be refunded if we made a mistake.

 

  • Large orders over $500.00 are non-returnable or refundable.  We will work with you if we sent you the wrong color.  If you order something and just don't like the color we are unable to refund the items.
 
  • Please contact us prior to placing a large order or any order in which you have questions regarding the colors.  It is extremely costly for us to keep redyeing and resending yarn because the color isn't exactly as you want.  We always do our best to depict the colors accurately but as you know computer monitor colors vary.
  
So, please call or email us!  We are happy to chat about colors!
 
  • We will happily work with you regarding any flawed or damaged skeins.  Please contact us at desertbloomyarns@gmail.com BEFORE returning any items to get your RETURN AUTHORIZATION EMAIL.  
 
Please send all returns to:
Desert Bloom Yarns
991 Roberts Road
Clarkdale, Arizona  86324